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- <?php
- // +----------------------------------------------------------------------
- // | Description: 客户
- // +----------------------------------------------------------------------
- // | Author: Michael_xu | gengxiaoxu@5kcrm.com
- // +----------------------------------------------------------------------
- namespace app\crm\model;
-
- use app\admin\controller\ApiCommon;
- use think\Db;
- use app\admin\model\Common;
- use app\admin\model\User as UserModel;
- use app\admin\model\Record as RecordModel;
- use think\Request;
- use think\Validate;
-
- class Customer extends Common
- {
- /**
- * 为了数据库的整洁,同时又不影响Model和Controller的名称
- * 我们约定每个模块的数据表都加上相同的前缀,比如CRM模块用crm作为数据表前缀
- */
- protected $name = 'crm_customer';
- protected $createTime = 'create_time';
- protected $updateTime = 'update_time';
- protected $autoWriteTimestamp = true;
-
- protected $type = [
- // 'next_time' => 'timestamp',
- ];
-
- public static $address = [
- '北京', '上海', '天津', '广东', '浙江', '海南', '福建', '湖南',
- '湖北', '重庆', '辽宁', '吉林', '黑龙江', '河北', '河南', '山东',
- '陕西', '甘肃', '青海', '新疆', '山西', '四川', '贵州', '安徽',
- '江西', '江苏', '云南', '内蒙古', '广西', '西藏', '宁夏'
- ];
-
- /**
- * [getDataList 客户list]
- * @author Michael_xu
- * @param [string] $map [查询条件]
- * @param [number] $page [当前页数]
- * @param [number] $limit [每页数量]
- * @return [array] [description]
- */
- public function getDataList($request)
- {
- $userModel = new \app\admin\model\User();
- $structureModel = new \app\admin\model\Structure();
- $fieldModel = new \app\admin\model\Field();
- $search = $request['search'];
- $user_id = $request['user_id'];
- $scene_id = (int)$request['scene_id'];
- $is_excel = $request['is_excel']; //导出
- $action = $request['action'];
- $order_field = $request['order_field'];
- $order_type = $request['order_type'];
- $is_remind = $request['is_remind'];
- $getCount = $request['getCount'];
- $otherMap = $request['otherMap'];
- unset($request['poolId']);
- //需要过滤的参数
- $unsetRequest = ['scene_id','search','user_id','is_excel','action','order_field','order_type','is_remind','getCount','type','otherMap'];
- foreach ($unsetRequest as $v) {
- unset($request[$v]);
- }
- $request = $this->fmtRequest( $request );
- $requestMap = $request['map'] ? : [];
- $sceneModel = new \app\admin\model\Scene();
- # getCount是代办事项传来的参数,代办事项不需要使用场景
- $sceneMap = [];
- if (empty($getCount)) {
- if ($scene_id) {
- //自定义场景
- $sceneMap = $sceneModel->getDataById($scene_id, $user_id, 'customer') ? : [];
- } else {
- //默认场景
- $sceneMap = $sceneModel->getDefaultData('crm_customer', $user_id) ? : [];
- }
- }
- $searchMap = [];
- if ($search || $search == '0') {
- //普通筛选
- $searchMap = function($query) use ($search){
- $query->where('customer.name',array('like','%'.$search.'%'))
- ->whereOr('customer.mobile',array('like','%'.$search.'%'))
- ->whereOr('customer.telephone',array('like','%'.$search.'%'));
- };
- }
- $partMap = [];
- //优先级:普通筛选>高级筛选>场景
- if (is_array($sceneMap)) {
- if ($sceneMap['ro_user_id'] && $sceneMap['rw_user_id']) {
- //相关团队查询
- $map = $requestMap;
- $partMap = function($query) use ($sceneMap){
- $query->where('FIND_IN_SET('.$sceneMap['ro_user_id'].', customer.ro_user_id)')
- ->whereOr('FIND_IN_SET('.$sceneMap['rw_user_id'].', customer.rw_user_id)');
- };
- } else {
- $map = $requestMap ? array_merge($sceneMap, $requestMap) : $sceneMap;
- }
- }
- //高级筛选
- $map = where_arr($map, 'crm', 'customer', 'index');
- //公海
- $customerMap = [];
- $authMap = [];
- $poolMap = [];
- $requestData = $this->requestData();
- if ($requestData['a'] == 'pool' || $action == 'pool') {
- //客户公海条件(没有负责人或已经到期)
- $poolMap = is_object($sceneMap) ? $sceneMap : $this->getWhereByPool();
- } else {
- $customerMap = ($is_remind == 1) ? $this->getWhereByRemind() : $this->getWhereByCustomer(); //默认条件
- //工作台仪表盘
- if ($requestData['a'] == 'indexlist' && $requestData['c'] == 'index') {
- $customerMap =$this->getWhereByCustomer();
- }
- if (!$partMap) {
- //权限
- $a = 'index';
- if ($is_excel) $a = 'excelExport';
- $auth_user_ids = $userModel->getUserByPer('crm', 'customer', $a);
- //过滤权限
- if (isset($map['customer.owner_user_id']) && $map['customer.owner_user_id'][0] != 'like') {
- if (!is_array($map['customer.owner_user_id'][1])) {
- $map['customer.owner_user_id'][1] = [$map['customer.owner_user_id'][1]];
- }
- if (in_array($map['customer.owner_user_id'][0], ['neq', 'notin'])) {
- $auth_user_ids = array_diff($auth_user_ids, $map['customer.owner_user_id'][1]) ? : []; //取差集
- } else {
- $auth_user_ids = array_intersect($map['customer.owner_user_id'][1], $auth_user_ids) ? : []; //取交集
- }
- unset($map['customer.owner_user_id']);
- $auth_user_ids = array_merge(array_unique(array_filter($auth_user_ids))) ? : ['-1'];
- //负责人、相关团队
- $authMap['customer.owner_user_id'] = array('in',$auth_user_ids);
- } else {
- $authMapData = [];
- $authMapData['auth_user_ids'] = $auth_user_ids;
- $authMapData['user_id'] = $user_id;
- $authMap = function($query) use ($authMapData){
- $query->where(['customer.owner_user_id' => array('in',$authMapData['auth_user_ids'])])
- ->whereOr(function ($query) use ($authMapData) {
- $query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.ro_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
- })
- ->whereOr(function ($query) use ($authMapData) {
- $query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.rw_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
- });
- };
- }
- }
- }
- $dataCount = db('crm_customer')->alias('customer')
- ->where($map)
- ->where($searchMap)
- ->where($customerMap)
- ->where($authMap)
- ->where($partMap)
- ->where($poolMap)
- ->where($otherMap)
- ->count();
- if ($getCount == 1) {
- $data['dataCount'] = $dataCount ? : 0;
- return $data;
- }
- //列表展示字段
- $indexField = $fieldModel->getIndexField('crm_customer', $user_id, 1) ? : array('name');
- $userField = $fieldModel->getFieldByFormType('crm_customer', 'user'); //人员类型
- $structureField = $fieldModel->getFieldByFormType('crm_customer', 'structure'); //部门类型
- $datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); //日期时间类型
- # 处理人员和部门类型的排序报错问题(前端传来的是包含_name的别名字段)
- $temporaryField = str_replace('_name', '', $order_field);
- if (in_array($temporaryField, $userField) || in_array($temporaryField, $structureField)) {
- $order_field = $temporaryField;
- }
- //排序
- if ($order_type && $order_field) {
- $order = $fieldModel->getOrderByFormtype('crm_customer','customer',$order_field,$order_type);
- } else {
- $order = 'customer.update_time desc';
- }
- //置顶
- // $tops = Db::name('crm_top')->where(['module' => ['eq','customer'],'create_role_id' => ['eq',$user_id],'set_top' => ['eq',1]])->order('top_time asc')->column('module_id');
- // $top_ids = implode(",", $tops);
- // if ($tops) {
- // $order_t = DB::raw("field(customer_id, $top_ids) desc");
- // }
- $list = db('crm_customer')->alias('customer')
- ->where($map)
- ->where($searchMap)
- ->where($customerMap)
- ->where($authMap)
- ->where($partMap)
- ->where($poolMap)
- ->where($otherMap)
- ->limit($request['offset'], $request['length'])
- ->field('customer.*')
- ->orderRaw($order)
- ->select();
- //保护规则
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $paramPool = [];
- $paramPool['config'] = $configInfo['config'] ? : 0;
- $paramPool['follow_day'] = $configInfo['follow_day'] ? : 0;
- $paramPool['deal_day'] = $configInfo['deal_day'] ? : 0;
- $paramPool['remind_config'] = $configInfo['remind_config'] ? : 0;
-
- $readAuthIds = $userModel->getUserByPer('crm', 'customer', 'read');
- $updateAuthIds = $userModel->getUserByPer('crm', 'customer', 'update');
- $deleteAuthIds = $userModel->getUserByPer('crm', 'customer', 'delete');
- if (!empty($list)) {
- $customer_id_list = array_column($list, 'customer_id');
- $business_count = db('crm_business')
- ->field([
- 'COUNT(*)' => 'count',
- 'customer_id'
- ])
- ->where([
- 'customer_id' => ['IN', $customer_id_list]
- ])
- ->group('customer_id')
- ->select();
- $business_count = array_column($business_count, null, 'customer_id');
- $field_list = $fieldModel->getIndexFieldConfig('crm_customer', $user_id);
- $field_list = array_column($field_list, 'field');
- foreach ($list as $k => $v) {
- $list[$k]['create_user_id_info'] = isset($v['create_user_id']) ? $userModel->getUserById($v['create_user_id']) : [];
- $list[$k]['owner_user_id_info'] = isset($v['owner_user_id']) ? $userModel->getUserById($v['owner_user_id']) : [];
- $list[$k]['create_user_name'] = !empty($list[$k]['create_user_id_info']['realname']) ? $list[$k]['create_user_id_info']['realname'] : '';
- $list[$k]['owner_user_name'] = !empty($list[$k]['owner_user_id_info']['realname']) ? $list[$k]['owner_user_id_info']['realname'] : '';
- foreach ($userField as $key => $val) {
- if (in_array($val, $field_list)) {
- $usernameField = !empty($v[$val]) ? db('admin_user')->whereIn('id', stringToArray($v[$val]))->column('realname') : [];
- $list[$k][$val.'_name'] = implode($usernameField, ',');
- }
- }
- foreach ($structureField as $key => $val) {
- if (in_array($val, $field_list)) {
- $structureNameField = !empty($v[$val]) ? db('admin_structure')->whereIn('id', stringToArray($v[$val]))->column('name') : [];
- $list[$k][$val.'_name'] = implode($structureNameField, ',');
- }
- }
- foreach ($datetimeField as $key => $val) {
- $list[$k][$val] = !empty($v[$val]) ? date('Y-m-d H:i:s', $v[$val]) : null;
- }
- //商机数
- $list[$k]['business_count'] = $business_count[$v['customer_id']]['count'] ?: 0;
- //距进入公海天数
- $poolData = [];
- if ($paramPool['config'] == 1 && $requestData['a'] !== 'pool') {
- $paramPool['update_time'] = $v['update_time'];
- $paramPool['deal_time'] = $v['deal_time'];
- $paramPool['is_lock'] = $v['is_lock'];
- $paramPool['deal_status'] = $v['deal_status'];
- $poolData = $this->getPoolDay($paramPool);
- $list[$k]['pool_day'] = $poolData ? $poolData['poolDay'] : '';
- $list[$k]['is_pool'] = $poolData ? $poolData['isPool'] : '';
- }
- if ($paramPool['remind_config'] == 0) {
- $list[$k]['pool_day'] = '';
- }
-
- //权限
- $roPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'read');
- $rwPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'update');
- $permission = [];
- $is_read = 0;
- $is_update = 0;
- $is_delete = 0;
- if (in_array($v['owner_user_id'],$readAuthIds) || $roPre || $rwPre) $is_read = 1;
- if (in_array($v['owner_user_id'],$updateAuthIds) || $rwPre) $is_update = 1;
- if (in_array($v['owner_user_id'],$deleteAuthIds)) $is_delete = 1;
- $permission['is_read'] = $is_read;
- $permission['is_update'] = $is_update;
- $permission['is_delete'] = $is_delete;
- $list[$k]['permission'] = $permission;
-
- # 关注
- $starWhere = ['user_id' => $user_id, 'target_id' => $v['customer_id'], 'type' => 'crm_customer'];
- $star = Db::name('crm_star')->where($starWhere)->value('star_id');
- $list[$k]['star'] = !empty($star) ? 1 : 0;
- # 日期
- $list[$k]['create_time'] = !empty($v['create_time']) ? date('Y-m-d H:i:s', $v['create_time']) : null;
- $list[$k]['update_time'] = !empty($v['update_time']) ? date('Y-m-d H:i:s', $v['update_time']) : null;
- $list[$k]['last_time'] = !empty($v['last_time']) ? date('Y-m-d H:i:s', $v['last_time']) : null;
- }
- }
- $data = [];
- $data['list'] = $list ? : [];
- $data['dataCount'] = $dataCount ? : 0;
- return $data;
- }
-
- /**
- * 创建客户主表信息
- * @author Michael_xu
- * @param
- * @return
- */
- public function createData($param)
- {
- $fieldModel = new \app\admin\model\Field();
- $userModel = new \app\admin\model\User();
- $customerConfigModel = new \app\crm\model\CustomerConfig();
- //添加上限检测
- if (!$customerConfigModel->checkData($param['create_user_id'],1)) {
- $this->error = $customerConfigModel->getError();
- return false;
- }
- //地址
- $param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
- $param['deal_time'] = time(); //领取、分配时间
- $param['deal_status'] = '未成交';
- //线索转客户
- if ($param['leads_id']) {
- $leadsData = $param;
- $leadsData['create_user_id'] = $param['create_user_id'];
- $leadsData['owner_user_id'] = $param['owner_user_id'];
- $leadsData['ro_user_id'] = '';
- $leadsData['rw_user_id'] = '';
- $leadsData['detail_address'] = $param['detail_address'] ? : '';
-
- $param = $leadsData;
- }
- // 自动验证
- $validateArr = $fieldModel->validateField($this->name); //获取自定义字段验证规则
- $validate = new Validate($validateArr['rule'], $validateArr['message']);
- $result = $validate->check($param);
- if (!$result) {
- $this->error = $validate->getError();
- return false;
- }
- unset($param['customer_id']);
-
- //处理部门、员工、附件、多选类型字段
- $arrFieldAtt = $fieldModel->getArrayField('crm_customer');
- foreach ($arrFieldAtt as $k=>$v) {
- $param[$v] = arrayToString($param[$v]);
- }
-
- # 设置今日需联系客户
- if (!empty($param['next_time']) && $param['next_time'] >= strtotime(date('Y-m-d 00:00:00'))) $param['is_dealt'] = 0;
-
- if ($this->data($param)->allowField(true)->isUpdate(false)->save()) {
- //修改记录
- updateActionLog($param['create_user_id'], 'crm_customer', $this->customer_id, '', '', '创建了客户');
- $data = [];
- $data['customer_id'] = $this->customer_id;
- $data['name'] = $param['name'];
-
- # 添加活动记录
- Db::name('crm_activity')->insert([
- 'type' => 2,
- 'activity_type' => 2,
- 'activity_type_id' => $data['customer_id'],
- 'content' => $data['name'],
- 'create_user_id' => $param['create_user_id'],
- 'update_time' => time(),
- 'create_time' => time()
- ]);
-
- return $data;
- } else {
- $this->error = '添加失败';
- return false;
- }
- }
-
- //根据IDs获取数组
- public function getDataByStr($idstr)
- {
- $idArr = stringToArray($idstr);
- if (!$idArr) {
- return [];
- }
- $list = db('crm_customer')->where(['customer_id' => ['in',$idArr]])->select();
- return $list;
- }
-
- /**
- * 编辑客户主表信息
- * @author Michael_xu
- * @param
- * @return
- */
- public function updateDataById($param, $customer_id = '')
- {
- $user_id = $param['user_id'];
- $dataInfo = $this->get($customer_id);
- if (!$dataInfo) {
- $this->error = '数据不存在或已删除';
- return false;
- }
- $id = $param['id']?:$customer_id;
- //数据权限判断
- $userModel = new \app\admin\model\User();
- $auth_user_ids = $userModel->getUserByPer('crm', 'customer', 'update');
- //读写权限
- $rwPre = $userModel->rwPre($user_id, $dataInfo['ro_user_id'], $dataInfo['rw_user_id'], 'update');
- //判断是否客户池数据
- $wherePool = $this->getWhereByPool();
- $resPool = db('crm_customer')->alias('customer')->where(['customer_id' => $id])->where($wherePool)->find();
- if ($resPool || (!in_array($dataInfo['owner_user_id'],$auth_user_ids) && !$rwPre)) {
- $this->error = '无权操作';
- return false;
- }
-
- $param['customer_id'] = $customer_id;
- //过滤不能修改的字段
- $unUpdateField = ['create_user_id','is_deleted','delete_time','user_id'];
- foreach ($unUpdateField as $v) {
- unset($param[$v]);
- }
- $param['deal_status'] = $dataInfo['deal_status'];
- $fieldModel = new \app\admin\model\Field();
- // 自动验证
- $validateArr = $fieldModel->validateField($this->name); //获取自定义字段验证规则
- $validate = new Validate($validateArr['rule'], $validateArr['message']);
- $result = $validate->check($param);
- if (!$result) {
- $this->error = $validate->getError();
- return false;
- }
- //地址
- $param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
- if ($param['deal_status'] == '已成交' && $dataInfo->data['deal_status'] == '未成交') {
- $param['deal_time'] = time();
- }
-
- //处理部门、员工、附件、多选类型字段
- $arrFieldAtt = $fieldModel->getArrayField('crm_customer');
- foreach ($arrFieldAtt as $k=>$v) {
- $param[$v] = arrayToString($param[$v]);
- }
-
- # 设置今日需联系客户
- if (!empty($param['next_time']) && $param['next_time'] >= strtotime(date('Y-m-d 00:00:00'))) $param['is_dealt'] = 0;
-
- if ($this->update($param, ['customer_id' => $customer_id], true)) {
- //修改记录
- updateActionLog($user_id, 'crm_customer', $customer_id, $dataInfo->data, $param);
- $data = [];
- $data['customer_id'] = $customer_id;
- return $data;
- } else {
- $this->error = '编辑失败';
- return false;
- }
- }
-
- /**
- * 客户数据
- *
- * @param string $id
- * @param int $userId
- * @return Common|array|bool|\PDOStatement|string|\think\Model|null
- * @throws \think\db\exception\DataNotFoundException
- * @throws \think\db\exception\ModelNotFoundException
- * @throws \think\exception\DbException
- */
- public function getDataById($id = '', $userId = 0)
- {
- $dataInfo = db('crm_customer')->where(['customer_id' => $id])->find();
- if (!$dataInfo) {
- $this->error = '数据不存在或已删除';
- return false;
- }
- $userModel = new \app\admin\model\User();
- $dataInfo['create_user_id_info'] = isset($dataInfo['create_user_id']) ? $userModel->getUserById($dataInfo['create_user_id']) : [];
- $dataInfo['owner_user_id_info'] = isset($dataInfo['owner_user_id']) ? $userModel->getUserById($dataInfo['owner_user_id']) : [];
- $dataInfo['create_user_name'] = !empty($dataInfo['create_user_id_info']['realname']) ? $dataInfo['create_user_id_info']['realname'] : '';
- $dataInfo['owner_user_name'] = !empty($dataInfo['owner_user_id_info']['realname']) ? $dataInfo['owner_user_id_info']['realname'] : '';
- //保护规则
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $paramPool = [];
- $paramPool['config'] = $configInfo['config'] ? : 0;
- $paramPool['follow_day'] = $configInfo['follow_day'] ? : 0;
- $paramPool['deal_day'] = $configInfo['deal_day'] ? : 0;
- //是否公海
- $poolData = [];
- if ($paramPool['config'] == 1) {
- $paramPool['update_time'] = $dataInfo['update_time'];
- $paramPool['deal_time'] = $dataInfo['deal_time'];
- $paramPool['is_lock'] = $dataInfo['is_lock'];
- $paramPool['deal_status'] = $dataInfo['deal_status'];
- $paramPool['owner_user_id'] = $dataInfo['owner_user_id'];
- $poolData = $this->getPoolDay($paramPool);
- } else {
- if (!$dataInfo['owner_user_id']) {
- $poolData['isPool'] = 1;
- }
- }
- $dataInfo['pool_day'] = $poolData ? $poolData['poolDay'] : '';
- $dataInfo['is_pool'] = $poolData ? $poolData['isPool'] : '';
- # 关注
- $starId = empty($userId) ? 0 : Db::name('crm_star')->where(['user_id' => $userId, 'target_id' => $id, 'type' => 'crm_customer'])->value('star_id');
- $dataInfo['star'] = !empty($starId) ? 1 : 0;
- # 首要联系人
- $primaryId = Db::name('crm_contacts')->where(['customer_id' => $id, 'primary' => 1])->value('contacts_id');
- $dataInfo['contacts_id'] = !empty($primaryId) && $this->getContactsAuth($primaryId) ? $primaryId : 0;
- # 处理时间格式
- $fieldModel = new \app\admin\model\Field();
- $datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); //日期时间类型
- foreach ($datetimeField as $key => $val) {
- $dataInfo[$val] = !empty($dataInfo[$val]) ? date('Y-m-d H:i:s', $dataInfo[$val]) : null;
- }
- $dataInfo['create_time'] = !empty($dataInfo['create_time']) ? date('Y-m-d H:i:s', $dataInfo['create_time']) : null;
- $dataInfo['update_time'] = !empty($dataInfo['update_time']) ? date('Y-m-d H:i:s', $dataInfo['update_time']) : null;
- $dataInfo['last_time'] = !empty($dataInfo['last_time']) ? date('Y-m-d H:i:s', $dataInfo['last_time']) : null;
- return $dataInfo;
- }
-
- /**
- * [客户统计]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getStatistics($request)
- {
- $userModel = new \app\admin\model\User();
- $adminModel = new \app\admin\model\Admin();
- $request['start_time']=strtotime($request['start_time']);
- $request['end_time']=strtotime($request['end_time']);
- $perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
- $whereArr = $adminModel->getWhere($request, '', $perUserIds); //统计条件
- $userIds = $whereArr['userIds'];
- $request = $this->fmtRequest( $request );
- $map = $request['map'] ? : [];
- unset($map['search']);
- $where = [];
- //时间段
- $start_time = $map['start_time'];
- $end_time = $map['end_time'] ? $map['end_time'] : time();
- if ($start_time && $end_time) {
- $start_date = date('Y-m-d',$start_time);
- $end_date = date('Y-m-d',$end_time);
- $where_time = " BETWEEN {$start_time} AND {$end_time} ";
- $where_date = " BETWEEN '{$start_date}' AND '{$end_date}' ";
- } else {
- $where_time = " > 0 ";
- $where_date = " != '' ";
- }
-
- //员工IDS
- $map_user_ids = [];
- if (!empty($map['user_id'])) {
- $map_user_ids = array($map['user_id']);
- } elseif (!empty($map['structure_id'])) {
- $map_user_ids = $userModel->getSubUserByStr($map['structure_id'], 2);
- }
-
- $prefix = config('database.prefix');
- $count = count($userIds);
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
- //默认公海条件(没有负责人或已经到期)
- $data['follow_time'] = time()-$follow_day*86400;
- $data['deal_time'] = time()-$deal_day*86400;
- $data['deal_status'] = '未成交';
- $sql = '';
-
- foreach ($userIds as $key => $user_id) {
- $sql .= "
- SELECT
- (SELECT realname FROM {$prefix}admin_user WHERE id = {$user_id}) as realname,
- COUNT(cu.customer_id) AS customer_num,
- SUM(cu.deal_status = '已成交') AS deal_customer_num,
- IFNULL(
- (SELECT SUM(money) FROM {$prefix}crm_contract WHERE
- owner_user_id = {$user_id}
- AND order_date {$where_date}
- AND check_status = 2
- ),
- 0
- ) as contract_money,
- IFNULL(
- (SELECT SUM(money) FROM {$prefix}crm_receivables WHERE
- owner_user_id = {$user_id}
- AND return_time {$where_date}
- AND check_status = 2
- ),
- 0
- ) as receivables_money
- FROM
- {$prefix}crm_customer as cu
- WHERE
- cu.create_time {$where_time}
- AND cu.owner_user_id = {$user_id}
- AND (( ( deal_time > ".$data['deal_time']." ) OR (update_time > ".$data['follow_time']." AND deal_time > ".$data['deal_time']."))OR deal_status = '已成交' OR is_lock = 1 )
- ";
- if ($count > 1 && $key != $count - 1) {
- $sql .= " UNION ALL ";
- }
- }
-
- if ($sql == '') {
- return [];
- }
-
- $customerCount = 0; # 客户总数
- $dealCustomerCount = 0; # 成交客户总数
- $contractMoneyCount = 0; # 合同总金额
- $receivablesMoneyCount = 0; # 回款总金额
-
- $list = queryCache($sql);
- foreach ($list as &$val) {
- $val['deal_customer_num'] = Floor($val['deal_customer_num']);
- $val['contract_money'] = Floor($val['contract_money']);
- $val['receivables_money'] = Floor($val['receivables_money']);
- $val['deal_customer_rate'] = $val['customer_num'] ? round(($val['deal_customer_num'] / $val['customer_num']) * 100, 2) : 0;
- $val['un_receivables_money'] = $val['contract_money'] - $val['receivables_money'] >= 0 ? $val['contract_money'] - $val['receivables_money'] : '0.00';
- $val['deal_receivables_rate'] = $val['contract_money'] ? round(($val['receivables_money'] / $val['contract_money']) * 100, 2) : 0;
-
- $customerCount += $val['customer_num'];
- $dealCustomerCount += $val['deal_customer_num'];
- $contractMoneyCount += $val['contract_money'];
- $receivablesMoneyCount += $val['receivables_money'];
- }
-
- return ['list' => $list, 'total' => [
- 'realname' => '总计',
- 'customer_num' => $customerCount,
- 'deal_customer_num' => $dealCustomerCount,
- 'contract_money' => $contractMoneyCount,
- 'receivables_money' => $receivablesMoneyCount
- ]];
- }
-
- /**
- * [客户数量]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getDataCount($map)
- {
- //非公海条件
- // $where = $this->getWhereByCustomer();
- $where = [];
- $dataCount = $this->where($map)->fetchSql(false)->count();
- $count = $dataCount ? : 0;
- return $count;
- }
-
- /**
- * [客户默认条件]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getWhereByCustomer()
- {
- $configModel = new \app\crm\model\ConfigData();
- $userModel = new \app\admin\model\User();
- $configInfo = $configModel->getData();
- $config = $configInfo['config'] ? : 0;
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
- //默认条件(没有到期或已锁定)
- $data['follow_time'] = time()-$follow_day*86400;
- $data['deal_time'] = time()-$deal_day*86400;
- if ($config == 1) {
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['customer.update_time' => array('gt',$data['follow_time']),'customer.deal_time' => array('gt',$data['deal_time'])]);
- })
- ->whereOr(['customer.deal_status' => '已成交'])
- ->whereOr(['customer.is_lock' => 1]);
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['customer.deal_time' => array('gt',$data['deal_time'])]);
- })
- ->whereOr(['customer.deal_status' => '已成交'])
- ->whereOr(['customer.is_lock' => 1]);
- };
- }
- }
- return $whereData ? : '';
- }
-
- /**
- * [客户公海条件]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getWhereByPool()
- {
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $config = $configInfo['config'] ? : 0;
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
- $whereData = [];
- //启用
- if ($config == 1) {
- //默认公海条件(没有负责人或已经到期)
- $data['follow_time'] = time()-$follow_day*86400;
- $data['deal_time'] = time()-$deal_day*86400;
- $data['deal_status'] = '未成交';
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(['customer.owner_user_id'=>0])
- ->whereOr(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.update_time' => array('elt',$data['follow_time'])])
- ->whereOr(['customer.deal_time' => array('elt',$data['deal_time'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(['customer.owner_user_id'=>0])
- ->whereOr(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.deal_time' => array('elt',$data['deal_time'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- }
- } else {
- $whereData['customer.owner_user_id'] = 0;
- }
- return $whereData ? : '';
- }
-
- /**
- * 客户权限判断(是否客户公海)
- * @author Michael_xu
- * @param type 1 是公海返回false,默认是公海返回true
- * @return
- */
- public function checkData($customer_id, $type = '')
- {
- //权限范围
- $userModel = new \app\admin\model\User();
- $authIds = $userModel->getUserByPer(); //权限范围的user_id
- //是否客户公海
- $map = $this->getWhereByPool();
- $where['customer_id'] = $customer_id;
- $customerInfo = db('crm_customer')->alias('customer')->where($where)->where($map)->find();
- if ($customerInfo && !$type) {
- return true;
- } else {
- $customerInfo = db('crm_customer')->where(['customer_id' => $customer_id])->find();
- if (in_array($customerInfo['owner_user_id'], $authIds)) {
- return true;
- }
- }
- $this->error = '没有权限';
- return false;
- }
-
- /**
- * 客户到期天数
- * @author Michael_xu
- * @param
- * @return
- */
- public function getPoolDay($param)
- {
- $poolDay = '';
- $isPool = 0;
- $is_lock = $param['is_lock'] ? : 0;
- $deal_status = $param['deal_status'] ? : '未成交';
- $update_time = $param['update_time'];
- if (strtotime(date('Y-m-d H:i:s', $param['update_time'])) != $param['update_time']) {
- $update_time = strtotime($param['update_time']);
- }
- if (!$is_lock && $deal_status !== '已成交') {
- $follow_time = time()-$param['follow_day']*86400;
- $deal_time = time()-$param['deal_day']*86400;
- if (($update_time < $follow_time) || ($param['deal_time'] < $deal_time)) {
- $isPool = 1; //是公海
- } else {
- $sub_follow_day = ceil(($update_time-$follow_time)/86400);
- $sub_deal_day = ceil(($param['deal_time']-$deal_time)/86400);
- $poolDay = ($sub_deal_day > $sub_follow_day) ? $sub_follow_day : $sub_deal_day;
- $poolDay = $poolDay ? : 0;
- if ($poolDay < 0) {
- $isPool = 1; //是公海
- }
- }
- } elseif ($is_lock == 1) {
- $poolDay = ''; //锁定
- } elseif ($deal_status == '已成交') {
- $poolDay = '';
- }
- if (!$param['owner_user_id']) {
- $isPool = 1; //是公海
- }
- $data = [];
- $data['poolDay'] = $poolDay;
- $data['isPool'] = $isPool;
- return $data;
- }
-
- /**
- * [待进入客户池条件]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getWhereByRemind()
- {
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $config = $configInfo['config'] ? : 0;
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
- $remind_config = $configInfo['remind_config'] ? : 0;
- $remind_day = $configInfo['remind_day'] ? : 0;
- $whereData = [];
- //启用
- if ($config == 1 && $remind_config == 1) {
- //默认公海条件(没有负责人或已经到期)
- //通过提前提醒时间,计算查询时间段
- $remind_follow_day = ($follow_day-$remind_day > 0) ? ($follow_day-$remind_day) : $follow_day-1;
- $remind_deal_day = ($deal_day-$remind_day > 0) ? ($deal_day-$remind_day) : $deal_day-1;
- if (($follow_day > 0) && ($deal_day > 0)) {
- $follow_between = array(time()-$follow_day*86400,time()-$remind_follow_day*86400);
- $deal_between = array(time()-$deal_day*86400,time()-$remind_deal_day*86400);
- $data['update_between'] = $follow_between;
- $data['deal_between'] = $deal_between;
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.update_time' => array('between',$data['update_between'])])
- ->whereOr(['customer.deal_time' => array('between',$data['deal_between'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.deal_time' => array('between',$data['deal_between'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- }
- } else {
- $whereData['customer.customer_id'] = 0;
- }
- } else {
- $whereData['customer.customer_id'] = 0;
- }
- return $whereData ? : '';
- }
-
- /**
- * [今日进入客户池条件]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getWhereByToday()
- {
- $configModel = new \app\crm\model\ConfigData();
- $configInfo = $configModel->getData();
- $config = $configInfo['config'] ? : 0;
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
-
- $whereData = [];
- //启用
- if ($config == 1) {
- //默认公海条件(没有负责人或已经到期)
- //通过提前提醒时间,计算查询时间段
- if (($follow_day > 0) && ($deal_day > 0)) {
- $follow_between = array(strtotime(date('Y-m-d',time()-$follow_day*86400)),time()-$follow_day*86400);
- $deal_between = array(strtotime(date('Y-m-d',time()-$deal_day*86400)),time()-$deal_day*86400);
-
- $data['update_time'] = time()-$follow_day*86400;
- $data['deal_time'] = time()-$deal_day*86400;
- $data['update_between'] = $follow_between;
- $data['deal_between'] = $deal_between;
-
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(['customer.owner_user_id'=>0])
- ->whereOr(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.update_time' => array('between',$data['update_between'])])
- ->whereOr(['customer.deal_time' => array('between',$data['deal_between'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(['customer.owner_user_id'=>0])
- ->whereOr(function ($query) use ($data) {
- $query->where(function ($query) use ($data) {
- $query->where(['customer.deal_time' => array('between',$data['deal_between'])]);
- })
- ->where(['customer.is_lock' => 0])
- ->where(['customer.deal_status' => ['neq','已成交']]);
- });
- };
- }
- } else {
- $whereData['customer.customer_id'] = 0;
- }
- } else {
- $whereData['customer.owner_user_id'] = 0;
- $whereData['customer.update_time'] = array('between',array(strtotime(date('Y-m-d',time())),time()));
- }
- return $whereData ? : '';
- }
-
- /**
- * [客户拥有、锁定数]
- * @author Michael_xu
- * @param is_deal 1包含成交客户
- * @param types 1拥有客户上限2锁定客户上限
- * @return
- */
- public function getCountByHave($user_id, $is_deal = 0,$types = 1)
- {
- $where = [];
- $where['owner_user_id'] = $user_id;
- //公海逻辑
- $configModel = new \app\crm\model\ConfigData();
- $userModel = new \app\admin\model\User();
- $configInfo = $configModel->getData();
- $config = $configInfo['config'] ? : 0;
- $follow_day = $configInfo['follow_day'] ? : 0;
- $deal_day = $configInfo['deal_day'] ? : 0;
- //默认条件(没有到期或已锁定)
- $data['follow_time'] = time()-$follow_day*86400;
- $data['deal_time'] = time()-$deal_day*86400;
- $whereData = '';
- //公海开启
- if ($config == 1) {
- switch ($types) {
- case '1' :
- if ($is_deal !== 1) {
- //不包含成交客户
- $where['deal_status'] = ['neq','已成交'];
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
- });
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['deal_time' => array('gt',$data['deal_time'])]);
- });
- };
- }
- } else {
- if ($follow_day < $deal_day) {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
- })
- ->whereOr(['deal_status' => ['eq','已成交']]);
- };
- } else {
- $whereData = function($query) use ($data){
- $query->where(function ($query) use ($data) {
- $query->where(['deal_time' => array('gt',$data['deal_time'])]);
- })
- ->whereOr(['deal_status' => ['eq','已成交']]);
- };
- }
- }
- break;
- case '2' :
- $where['is_lock'] = ['eq',1];
- //默认不包含成交客户
- $where['deal_status'] = ['neq','已成交'];
- break;
- }
- } else {
- //公海未开启
- if ($is_deal !== 1) {
- //不包含成交客户
- $where['deal_status'] = ['neq','已成交'];
- }
- switch ($types) {
- case '2' :
- //锁定,默认不包含成交客户
- $where['deal_status'] = ['neq','已成交'];
- $where['is_lock'] = 1;
- break;
- }
- }
- $count = $this->where($where)->where($whereData)->count();
- return $count ? : 0;
- }
-
- /**
- * [客户成交新增数量]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getAddDealSql($map)
- {
- $prefix = config('database.prefix');
- $sql = "SELECT
- '{$map['type']}' AS type,
- '{$map['start_time']}' AS start_time,
- '{$map['end_time']}' AS end_time,
- IFNULL(
- (
- SELECT
- count(customer_id)
- FROM
- {$prefix}crm_customer
- WHERE
- create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
- AND owner_user_id IN ({$map['create_user_id']})
- ),
- 0
- ) AS customer_num,
- IFNULL(
- count(customer_id),
- 0
- ) AS deal_customer_num
- FROM
- {$prefix}crm_customer
- WHERE
- create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
- AND deal_status = '{$map['deal_status']}'
- AND owner_user_id IN ({$map['create_user_id']})";
- return $sql;
- }
-
- /**
- * [客户统计sql]
- * @author Michael_xu
- * @param
- * @return
- */
- public function getAddressCountBySql($map)
- {
- $prefix = config('database.prefix');
- $sql = "SELECT
- '{$map['address']}' AS address,
- IFNULL(
- (
- SELECT
- count(customer_id)
- FROM
- {$prefix}crm_customer
- WHERE
- address LIKE '%{$map['address']}%'
- AND owner_user_id IN ({$map['owner_user_id']})
- ),
- 0
- ) AS allCustomer,
- IFNULL(
- count(customer_id),
- 0
- ) AS dealCustomer
- FROM
- {$prefix}crm_customer
- WHERE
- address LIKE '%{$map['address']}%'
- AND deal_status = '{$map['deal_status']}'
- AND owner_user_id IN ({$map['owner_user_id']})";
- $list = $this->query($sql) ? : [];
- return $list;
- }
-
- /**
- * 获取附近的客户
- *
- * @param $param
- * @return array
- * @throws \think\db\exception\DataNotFoundException
- * @throws \think\db\exception\ModelNotFoundException
- * @throws \think\exception\DbException
- */
- public function getNearbyList($param)
- {
- $apiCommon = new ApiCommon();
- $userModel = new \app\admin\model\User();
-
- $poolStatus = checkPerByAction('crm', 'customer', 'pool');
-
- # 客户
- $customerAuth = [];
- $customerWhere = [];
- if ((!empty($param['type']) && $param['type'] == 2) || !$poolStatus) {
- $customerWhere = $this->getWhereByCustomer();
- $customerAuth['owner_user_id'] = ['neq', 0];
- }
-
- # 公海
- $poolWhere = [];
- if (!empty($param['type']) && $param['type'] == 9 && $poolStatus) {
- $poolWhere = $this->getWhereByPool();
- }
-
- if (!empty($param['type']) && $param['type'] == 9 && !$poolStatus) {
- return [];
- }
-
- # 附近
- $lngLatRange = $this->getLngLatRange($param['lng'], $param['lat'], $param['distance']);
- $lngLatWhere = function ($query) use ($lngLatRange) {
- $query->where(['lng' => ['egt', $lngLatRange['minLng']]]);
- $query->where(['lng' => ['elt', $lngLatRange['maxLng']]]);
- $query->where(['lat' => ['egt', $lngLatRange['minLat']]]);
- $query->where(['lat' => ['elt', $lngLatRange['maxLat']]]);
- };
-
- # 经纬度值计算出错
- if (empty($lngLatRange['minLng']) || empty($lngLatRange['maxLng']) || empty($lngLatRange['minLat']) || empty($lngLatRange['maxLat'])) {
- return ['list' => [], 'count' => 0];
- }
-
- $count = db('crm_customer')->alias('customer')->where($customerWhere)->where($poolWhere)->where($lngLatWhere)->count();
-
- $list = db('crm_customer')->alias('customer')
- ->where($customerWhere)
- ->where($poolWhere)
- ->where($lngLatWhere)
- ->where($customerAuth)
- ->field(['customer_id', 'name', 'address', 'detail_address', 'owner_user_id', 'lat', 'lng'])
- ->order('update_time', 'desc')
- ->select();
-
- # 组装数据
- foreach ($list as $key => $value) {
- # todo 暂时将查询写在循环中
- $ownerUserInfo = !empty($value['owner_user_id']) ? $userModel->getUserById($value['owner_user_id']) : [];
- $ownerUserName = !empty($ownerUserInfo['realname']) ? $ownerUserInfo['realname'] : '';
- $list[$key]['owner_user_name'] = !empty($ownerUserName) ? $ownerUserName : '暂无负责人';
- $list[$key]['distance'] = $this->getLngLatDistance($param['lng'], $param['lat'], $value['lng'], $value['lat'], 1, 0);
- }
-
- return ['list' => $list, 'count' => $count];
- }
-
- /**
- * 计算两点地理坐标之间的距离
- *
- * @param number $longitude1 起点经度
- * @param number $latitude1 起点纬度
- * @param number $longitude2 终点经度
- * @param number $latitude2 终点纬度
- * @param int $unit 单位:1米;2公里
- * @param int $decimal 精度:保留小数位数
- * @return float
- */
- private function getLngLatDistance($longitude1, $latitude1, $longitude2, $latitude2, $unit=2, $decimal=2)
- {
- $EARTH_RADIUS = 6370.996; // 地球半径系数
- $PI = 3.1415926;
-
- $radLat1 = $latitude1 * $PI / 180.0;
- $radLat2 = $latitude2 * $PI / 180.0;
-
- $radLng1 = $longitude1 * $PI / 180.0;
- $radLng2 = $longitude2 * $PI /180.0;
-
- $a = $radLat1 - $radLat2;
- $b = $radLng1 - $radLng2;
-
- $distance = 2 * asin(sqrt(pow(sin($a / 2), 2) + cos($radLat1) * cos($radLat2) * pow(sin($b / 2), 2)));
- $distance = $distance * $EARTH_RADIUS * 1000;
-
- if( $unit==2 ) $distance = $distance / 1000;
-
- return round($distance, $decimal);
- }
-
- /**
- * 获取经纬度范围值
- *
- * @param $myLng
- * @param $myLat
- * @param $distance
- * @return array
- */
- private function getLngLatRange($myLng, $myLat, $distance)
- {
- $pi = pi();
-
- # 公里
- $distance = $distance / 1000;
-
- # 计算纬度区间
- $latRange = 180 / $pi * $distance / 6372.797;
- # 计算进度区间
- $lngRang = $latRange / cos($myLat * $pi / 180);
-
- $maxLng = $myLng + $lngRang; # 最大经度
- $minLng = $myLng - $lngRang; # 最小经度
- $maxLat = $myLat + $latRange; # 最大纬度
- $minLat = $myLat - $latRange; # 最小纬度
-
- return ['maxLng' => $maxLng, 'minLng' => $minLng, 'maxLat' => $maxLat, 'minLat' => $minLat];
- }
-
- /**
- * 获取系统信息
- *
- * @param $id
- * @return array
- * @throws \think\db\exception\DataNotFoundException
- * @throws \think\db\exception\ModelNotFoundException
- * @throws \think\exception\DbException
- */
- public function getSystemInfo($id)
- {
- # 客户
- $field = ['obtain_time', 'deal_status', 'create_time', 'update_time', 'create_time'];
- $customer = Db::name('crm_customer')->field($field)->where('customer_id', $id)->find();
- # 创建人
- $realname = Db::name('admin_user')->where('id', $customer['create_user_id'])->value('realname');
- # 最后跟进时间
- $follow = Db::name('crm_activity')->field(['content', 'update_time'])->where(['type' => 1, 'activity_type' => 2, 'activity_type_id' => $id])->order('activity_id', 'desc')->find();
-
- return [
- 'obtain_time' => !empty($customer['obtain_time']) ? date('Y-m-d H:i:s', $customer['obtain_time']) : '',
- 'follow_record' => !empty($follow['content']) ? $follow['content'] : '',
- 'create_user_name' => $realname,
- 'create_time' => date('Y-m-d H:i:s', $customer['create_time']),
- 'update_time' => date('Y-m-d H:i:s', $customer['update_time']),
- 'follow_time' => !empty($follow['update_time']) ? date('Y-m-d H:i:s', $follow['update_time']) : '',
- 'deal_status' => $customer['deal_status']
- ];
- }
-
- /**
- * 判断联系人详情权限 todo 商机模块也在用,以后抽成一个公共的方法
- *
- * @param $contactsId
- * @return bool
- */
- private function getContactsAuth($contactsId)
- {
- $ownerUserId = db('crm_contacts')->where('contacts_id', $contactsId)->value('owner_user_id');
-
- $authUserIds = (new \app\admin\model\User())->getUserByPer('crm', 'contacts', 'read');
-
- return in_array($ownerUserId, $authUserIds);
- }
- }
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